Paris/Rouen – The 2nd of June 2020. Wisper’s teams saw their work rewarded with the TRUXT quality label for its Virtualization and IT Asset Management services in SaaS and On-Premise mode.
”We are proud and happy to be officially certified TRUXT, This label attests the quality of the work of all of our teams to structure, organize and document all of the company’s processes.
We have taken a first step and will continue our structuring and organizational efforts to give our customers and partners all guarantees of our operational and financial sustainability.”
Jean-Marc Gonon, President of Wisper.
After a very demanding audit which confronted WISPER with best market practices, the company has received this distinction of entrepreneurial quality based on a benchmark developed by Exægis consultants.
Thanks to this state-of-the-art evaluation and labeling model, Exægis offers its partners (lessors, equipment and solution rental companies) a rating method for suppliers and subcontractors (VARS, IT services companies, business publishers) based on a multi-criteria evaluation grid. In fact, the TRUXT label is based on a financial and operational analysis of the company – 100 checkpoints – carried out via an on-site audit.
This label of entrepreneurial quality aims to bring immediate recognition to small and medium-sized enterprises, IT and technology providers, which show financial sustainability and demonstrate good operational capacity. Its name, a combination of the English word Trust and the X of Exægis, embodies and symbolizes the solidity and durability of the service provider.
This label allows recipients to give their prospects, customers and financial partners visibility on the quality and sustainability of their organization according to Exægis’ audit measurement axes: finance and operations.
If there is one major issue for companies today, it lies in their IT solution, namely in its constant adaptation, security, and sustainability.
Indeed, such issues lie at the heart of all transformation projects. To imagine the future and outline its vision, the quartet “Men – Products – Markets – Finance” stands on the central : The dashboard and the IT tool.
Companies rarely entrust the management of their IT infrastructure to an unknown company, whose financial strength has not stood the test of time. Wisper has satisfied the drastic requirements of the audit carried out within the framework of the TRUXT label by Exægis on the 7 areas examined under international benchmarks:
- Customer relationship management
- Supply of defined services
- Management of the work team: motivation, hiring, loyalty
- Quality improvement management
- Management of recurrent threats (security)
- Management of service transfers in integration and reversibility
- Steering, management, and administration.
Methodology – Wisper conveys this requirement to its workforce, with 3 people from consulting firms. With this label, the entire Wisper team has been involved at all levels.
The Truxt label is issued by Exægis for 3 years (annual review).
Exægis, the leading rating agency in the digital sector, offers an operational guarantee which covers the default risk of companies it has deemed reliable. Exægis is a company of the Bpifrance Excellence network.
With this certification, Wisper is continuing its strong development drive to support small and large companies with international ambitions, as well as public organizations wishing to meet the imperatives of digital modernization and the new expectations of remote working with a secure French solution.