How can I manage staff turnover and recruitment with ceBoxOS®?

Would you expect to see an organisation welcoming new employees more often than the rate at which their employees leave ? In either circumstance, these events can be difficult for the CIO to manage.

On the one hand, they must quickly provide the new employee with a functional and reliable workstation, and on the other, the CIO is often the last person to find out important information such as the start date, identity of the new employee, and the hardware to be allocated.

manage staff turnover and new hires

Background and issues of staff turnover: when 'turnover' means 'hard work'!

Background

The worldwide turnover rate for companies of all sizes and from all sectors as a whole is by around 23 %.

For IT departments, managing this turnover rate is especially tedious: whether it’s as part of a transfer or a permanent departure, the CIO must retrieve the outgoing employee’s terminal, clear it, and reinstall it with tools dedicated to the new employee.

On average, the cost of staff turnover for IT services ranges from €100 to €150 depending on the amount of time it takes to reinstall the terminal, install the software suite suited to the user, and provide the hardware.

Staff turnover is often a source of tension between IT departments and management/users.

Departure or hiring notifications often arrive late to the IT department, although they are expected to react quickly to accommodate the new employee.

Issues

Need to reinstall the desktop

Limited amount of time that the new workstation is available

Costs of between €100 and €150 can be expected per desktop for recycling

Deterioration of communication between the IT department and management

Loss of income/cost of delay in the event of poor turnover management by the CIO

Onboard with peace of mind with the ceBoxOS® solution!

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The ceBoxOS® solution helps the CIO to resolve issues with staff turnover. Is an employee leaving? With ceBoxOS®, the desktops are cleared every day thanks to the read-only mode, which makes it possible for the computer to be restored to the image predefined by the desktop administrator at each startup.

Welcoming a new employee? The desktop administrator has already prepared the master images (masters), which will meet management’s various needs (an accounting master, another administrative master, etc.). The CIO just has to give the ceBoxOS® to the new employee and assign the proper master containing the OS and applications. Both the desktop and the employee are immediately operational.

The CIO immediately receives a positive response thanks to their quick reaction time. Furthermore, the time allocated to staff turnover is considerably reduced, leaving the CIO more time for projects with higher added value.

Manage a new appointment in three steps with ceBoxOS®

1. Receive information regarding the incoming employee

The CIO finds out important information regarding the incoming employee: start date, identity, department, hardware to be allocated, etc. Even at short notice, the CIO knows that they will be able to prepare the access and hardware to allocate to the new user.

2. Prepare the hardware and access

The IT team can then give the new employee the required access. Through knowledge of their own department, the CIO knows which types of tools they are going to allocate to the user as well as the hardware necessary for their proper performance. Because the terminal images are centrally prepared and updated by the IT department, the desktop can be ready in five minutes. Just turn it on, join the network, and choose which image should appear upon startup via the ceBox® management dashboard, which can even be done remotely.

3. Provide the user with a desktop

On the new employee’s start date, the IT department gives them their hardware (phone, computer, access badge, etc.). The desktop is immediately operational, and the new user can immediately start work on the first projects they should be working on.

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